Quality Capsule On The Fundamentals Of Quality Management
So far we have covered three terrains on the road to world-class quality: Resolve. Quality Capsule #023....
Quality Tool - Pareto Analysis
History Pareto Analysis gets its name from the Italian-born economist Vilfredo Pareto (1848-1923) who observed t...
Quality Tool: Cause-Effect Diagram
Author’s Tip Re-read Quality Capsule 6 – Structured Quality Improvement: Problem Diagnosis...
Is Climate Change A Cause Or Effect - My 11th Quality Capsule On Green Quality
Over the past decade, the intensity of Climate Change has been spiraling. There can be no debate about this. Eac...
Balancing Business Growth And Green Values - My 9th Quality Capsule On Green Quality
Green Quality Movement We are a Think Tank for a Green Quality Movement in India. The members of this Think Tank...
I AM GUILTY - My 8th Quality Capsule On Green Quality
COPQ I started my Qualitist innings in 1987. At that time, Quality was not a priority for any organization. Each o...
Gandhian Model For Sustainable Growth - My 7th Quality Capsule On Green Quality
Trusteeship Trusteeship is a socio-economic philosophy that was propounded by Mahatma Gandhi, in the 1940s. It p...
CLIMATE CHANGE: A Time Clock - My 6th Quality Capsule On Green Quality.
We all know, that the industrial system generates waste from extracting and harvesting resources, and from how we p...
My 5th Quality Capsule On Green Quality- PROFESSIONAL GREEN QUALITISTS
Job Design SIPOC Over the past three decades, Professional Qualitists have solved chronic quality problems th...
My 4th Quality Capsule On Green Quality- GREEN INNOVATIONS
Much more than being Different Once upon a time, a century back, purchase decisions by customers were based on t...
My 3rd Quality Capsule On Green Quality- GREEN QUALITY SOLUTION
As Qualitists we all know that to Manage for Quality, we need to work with the Quality Trilogy: Quality Panni...
My 2nd Quality Capsule On Green Quality- BROWN QUALITY TO GREEN QUALITY
Once upon a time, India was a land of green coastlines, green rivers, green forests and green soil. Our national as...
My 1st Quality Capsule On Green Quality - LESSONS FROM GREEN QUALITISTS
Quality is not new. Think of the craftsman who built the Jagannath Temple in Puri, the Taj Mahal in Agra, and the P...
LEGITIMIZING PROCESS INCAPABILITY
On one of my monthly visits to the head office of a television manufacturer, the Chairman was a worried man. No. Co...
Sweating The Training
In the 1990s, a multi-national business machine manufacturer was a preferred employer at engineering and management...
Heroic Leadership
On a Sunday afternoon, I received a long distance call on my land line, from the Vice Chairman of a tractor manufac...
My 6th Quality Capsule On The Power Of Quality Fables
Lessons from Kargil In end May 1999, the Pakistan army crossed the Indian Line of Control (LOC). India was shock...
Peels And Meals
The new President of an Earthmoving Equipment plant in South India, was a Qualitist. He had the knack of spotting c...
Quality Handbook And The Art Of Tractor Design
Four decades back, the Vice Chairman of an Indian tractor company was struggling to compete with international trac...
Absenteeism: A Chronic Problem
Three decades back, the Quality Council of a steel plant in India, was chaired by the Managing Director, Dr I I Jam...
Halve Your COPQ. Double Your Profit
The Chairman of a large steel plant, in the 1980s, resisted any formal quality intervention on the grounds that eve...
My 1st Quality Capsule On The Power Of Quality Fables
Victor Fernandez, a South American, was appointed by a multi-national pharmaceutical company, to lead the Indian op...
Knowledge From Experience. Wisdom From Juran
Dr J M Juran There are many definitions of Quality. I have found Dr J M Juran’s definition of Quality abso...
World-Class Quality: Fable 3
Customer Focus is no longer a choice. Learn from an expatriate. A simple approach that can build an organization-wi...
World-Class Quality: Fable 2
World-Class Quality requires an orchestra of capable processes. A South Korean manufacturer of entertainment electr...
World-Class Quality: Fable 1
Here is a benchmark example of World-Class Quality. This Quality Fable is not fiction. It is about real people and....
World-Class Quality: Integrate
The final geographical terrain is Integrate all quality practices for delivering world-class quality. There...
Quality Capsule On The Fundamentals Of Quality Management
The third geographical terrain is Commence the journey to attaining world-class quality using accurate geograp...
Quality Capsule On The Fundamentals Of Quality Management
The second geographical terrain is Plan to deliver world-class quality. To plan, the top and senior manager...
Quality Capsule On The Fundamentals Of Quality Management
Lessons from Leaders Over the past three decades, as a Qualitist, I have had the opportunity to interact with su...
